Terms and conditions of use

SHIPPING

 All orders are shipped via the United States Postal Service (USPS), FedEx, UPS or DHL. All orders are typically processed in 1 - 3 business days Monday - Friday. If you order after 2:00 PM EST, or on Saturday, Sunday, or a Holiday, your order will start processing the following business day. 

Free Economy Shipping on all US orders
We pay for your economy shipping on all orders shipped to the United States. Our free shipping method is mainly USPS, but we may use another carrier at our  discretion DHL, FedEx, or UPS.  Typical delivery time is 5-7 business days in the US. USPS, FedEx, UPS and DHL does not guarantee delivery times for Economy Shipping.

Standard Shipping
Standard Shipping starts at only $7. Packages are delivered in an average of 3-5 business days to any destination after your order is shipped. Please note that the day after your order is shipped is Day 1 of the 3-5 day shipment estimation. The USPS does not guarantee delivery times for packages that are shipped via First Class Mail. 

Express Shipping
Packages are delivered in 1-2 business days to any destination after your order is shipped. Express shipping charges are calculated by weight and location and will be calculated when you checkout. Rates are based on your location and the weight of your package and are non-refundable. Express shipping is not always available to Alaska, Hawaii or APO/FPO addresses. All couriers guarantee Express Mail delivery times. 

International Orders
Scarves ‘N Wraps does not ship internationally at this time.


Lost Shipments
All shipments will be considered lost if they have neither arrived nor been confirmed delivered after 20 business days. Orders lost due to incomplete address information provided by the customer are the responsibility of the customer and are not eligible for a refund. 

Incorrect Addresses
Packages returned to us because of an incorrect or incomplete address may be assessed a 20% surcharge. 

Guaranteed Delivery
We guarantee that your package will be delivered to the address you provided to us. If your package is lost and cannot be confirmed delivered by the carrier, we'll replace it - FREE.

Every package we send has a delivery confirmation number. This is our proof of delivery. If your package is lost, and the carrier cannot give us confirmation of delivery, we will send you a replacement of your order at no cost to you. (If the carrier has proof of delivery, yet you did not receive your package, you must file a claim directly with the carrier using the delivery confirmation number we will provide for you). This guarantee does not cover replacement of items damaged by incorrect handling or carelessness. All replacement orders will be mailed via USPS First-Class Mail or DHL.

Conditions:

1. You must allow enough time for the carrier to deliver your package. In the case of the USPS, it can take up to 20 business days to deliver your package. Please wait the required amount of time before notifying us of an undelivered package.

2. You must notify us by email if your package has not arrived, or if you received damaged merchandise.

3. If the carrier can provide confirmation that the package was delivered, we will not send a replacement.

  

RETURNS & EXCHANGES


If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to 30 days from the purchase date. 

If you would like to return an item, simply flip over your invoice and fill out the form. If you don’t have a form, download a PDF of it here. Include it when you mail back your item(s) to Your refund will not include shipping charges previously paid. Your refund will also not include shipping charges that you may incur when sending items back to us. All return shipping costs are the responsibility of the customer.  

The product(s) will be inspected upon receipt. All returns must be in the condition you received them and in the original un-opened packaging (including invoice) for full credit to be issued. No credit or exchange will be issued if the product packaging is opened or shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will refund your credit card and send you an email stating that your return is completed. Credits normally take 3-5 business days to appear on your credit card statement. 

We are always here to help! If you have questions, please contact us here.

 

SECURE ORDERING


We guarantee that every transaction you make at Scarves ‘N Wraps will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

The following is a summary of the measures we take to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us.

Secure Socket Layer (SSL)
Scarves ‘N Wraps uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time we ask for a credit card number during checkout for payment, it will be SSL encrypted.

Privacy Policy
Scarves ‘N Wraps respects the value of our customer's privacy. We never share our customer list with anyone. The personal information you give us is only ever used for communication between us and you. Click here to learn more about our Privacy Policy.

We are proud of the security measures we have in place to ensure the safety of our customer data and this is just a sampling of the measures we employ to maintain that security. If you have any questions about the security measures we employ, please feel free to contact us here.

 

 PRIVACY POLICY

 

We value and respect the privacy of our customers. We do not sell, rent, or give the information you provide to us to third parties. Please note that in circumstances surrounding order fulfillment needs, we may share your information with third parties. 

The Site ("Scarves ‘N Wraps") is owned and operated by . We have created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. 

Collection of Data
This site does not sell or rent personally identifying information. This site does not disclose personally identifying information to anyone that is not authorized to do so. This site uses anonymous user data to create and report the browsing, purchasing and/or lead form completion activities of anonymous users. 

This site reserves the right to release information on Internet Users if compelled to do so by proper judicial or governmental authorities. Disclosure shall be limited to only those we are compelled to disclose to. At present, all information processing occurs in the United States. 

This Site uses cookies to keep track of session IDs. A cookie is a small piece of information stored by a web server on your computer's hard drive. Any cookie in use by our server is temporary and will be removed when the user logs out or is timed-out by the server. Additionally, we record IP addresses to analyze trends and administer the site. An IP address is a number that is automatically assigned to your computer by your Internet Service Provider when you connect to the Internet. IP addresses are NOT linked to any personally identifiable information. 

Information Other Websites Collect From You
On the Site, we place links to other Websites operated by other parties. Some of these other Websites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other Websites, regardless of whether or not they contain our brand names, trademarks and other intellectual property, you need to be aware that we do not control these other Websites or these other Websites' business practices, and that this privacy policy does not apply to these other Websites. Consequently, the operators of these other Websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.

Updating this Policy
We will revise or update this Policy as it deems appropriate, including for example, if our practices change, as we change existing or add new services, as we develop better ways to inform you of products we think will be of interest, or if the law so requires. You should refer back to this page often for the latest information and the effective date of any changes. 

Contact Us
We are committed to the policies set forth in this Policy. If you have any questions, comments or concerns about this Policy, please contact us here.